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    AI chat & ticket support

    Customer support, as far as you allow.

    The same handful of questions, answered a hundred times over. Sollo's AI support reads your own docs, past replies and booking pages, then answers customers in your voice — on chat and email. You set how much it handles on its own; it brings you the rest.

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    Works on the inbox and chat you already have. You decide what it can answer on its own.

    Support autonomy
    Humans handle
    Sollo drafts, you send
    Sollo responds
    Can I move my session to Friday?
    Sure — Friday at 2pm is open. Shall I confirm the new time and send the calendar invite?
    Drafted · awaiting you
    EditSend
    Set to “Sollo drafts, you send”: it writes every reply, you approve before it goes. Slide toward full autopilot when it's earned your trust.
    The support status quo

    Every answer, typed again from scratch.

    Support for a small team is a tax on the founder: the same questions on repeat, a shared inbox nobody owns, and an off-the-shelf bot whose only real skill is saying “let me connect you to an agent.”

    • A shared inboxEveryone can see it, no one owns it.
    • Canned macrosStill pasted in by hand, still out of date.
    • An off-the-shelf chatbotKnows nothing about your business.
    • A help-desk seatPriced per agent you don't have.
    • “I'll get back to you”The real reply, hours too late.

    Sollo answers the routine ones itself — from your own material — and brings you only what actually needs a person.

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    Not a stack — one system

    A CRM that fills itself.

    Connect your inbox and the contacts are already there — clients, leads and referrers, with every past conversation attached. No import, no data entry, and it never goes stale.

    Contacts486 foundfrom your inbox
    MC
    Maya ChenClient · 14 threads
    JP
    James PowellReferrer · 3 intros
    SA
    Sara AdeyemiLead · met Thursday
    TN
    Tomás NerudaClient · 2 open deals
    Pulled from your inbox & calendar — kept current on its own

    Bookings that run themselves.

    Say the offer out loud. Sollo builds the page, the calendar sync and every follow-up — no back-and-forth.

    1Tue 21 Jul
    2Time
    3Confirm
    Review & confirm
    Currently scheduledChange
    Tue 21 Jul · 09:45–11:15
    Awith Aleks
    ServicesGTM Strategy Session · Online Consultation
    Duration1 h 30 min

    Never double-booked.

    Sollo checks every calendar you keep — work, personal, the shared team one — so a slot is only offered when you're genuinely free. No clashes, no manual blocking.

    March 20263 calendars synced
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    FreeBusy elsewhereNo double-booking

    Email that knows your clients.

    Campaigns pull straight from your CRM — no exports, no list that went stale the day you built it.

    New campaignDraftMCJPSATN+38
    Segment · Workshop attendees42 people
    SubjectFollowing up on last week's workshop
    Hi Maya,Thanks for coming to the workshop — here's the resource I promised, plus a link if you'd like to go deeper on your GTM rollout.Book a follow-up →
    Personalized for all 42Review drafts

    Whole workflows on autopilot.

    When it's earned your trust, hand over entire routines — not just tasks. You set exactly how far it goes.

    Autonomy3 workflows
    New enquiriesSollo replies on its own
    Follow-upsSollo drafts, you send
    InvoicesYou handle it

    Reach it from Claude or ChatGPT.

    Sollo speaks MCP — so your CRM, bookings and clients are one message away inside Claude, ChatGPT, or wherever you already work. No new tab, no copy-paste.

    AI assistantSollo connected
    Who haven't I followed up with this week?
    From your Sollo CRM — three clients are overdue:
    Maya Chen18 days
    James Powell12 days
    Sara Adeyemi9 days
    Draft a nudge for each →
    Works in Claude, ChatGPT & any MCP client — no new tab
    Not a stack — one system

    A CRM that fills itself.

    Connect your inbox and the contacts are already there — clients, leads and referrers, with every past conversation attached. No import, no data entry, and it never goes stale.

    Contacts486 foundfrom your inbox
    MC
    Maya ChenClient · 14 threads
    JP
    James PowellReferrer · 3 intros
    SA
    Sara AdeyemiLead · met Thursday
    TN
    Tomás NerudaClient · 2 open deals
    Pulled from your inbox & calendar — kept current on its own
    Support that knows your business

    Trained on what you already wrote.

    No knowledge base to build, no bot to script. Sollo grounds every answer in the docs, replies and pages you already have.

    • Answers from your own sourcesIt replies from your docs, past emails and booking pages — not a generic model guessing at your policies.
    • One agent, every channelChat on your site and email in your inbox are the same agent, with the same memory of the customer.
    • Escalates before it guessesAnything outside what it's sure of comes to you with the full thread — never a confidently made-up answer.
    • You set how far it goesDraft-only, auto-send the easy ones, or full autopilot — an autonomy dial you control, not a black box.
    Your data is your own

    Your contacts are not our product.

    The relationships in your inbox took years to build. Sollo works on top of them — never takes them.

    • It stays in your workspaceYour contacts and history live in your own workspace — never pooled, shared or sold.
    • We never train AI on your dataYour emails and contacts never train models — ours or anyone else's.
    • You set the boundariesEvery workflow has an autonomy dial. Sollo acts as far as you allow — the rest comes to you first.
    • Yours to export or deleteNo lock-in. Export everything any time, or delete it for good.
    Fair questions

    The honest answers, on AI support.

    • Will it make up answers it doesn't know?

      No. It answers from your own docs and past replies, and when it isn't sure it hands the conversation to you instead of guessing. You decide what it's allowed to send on its own.

    • Do I have to build a knowledge base first?

      No. It learns from what you already have — your docs, your past email replies, your booking and info pages. There's nothing to write from scratch.

    • What channels does it cover?

      The chat on your site and the email in your inbox, as one agent — so a customer gets the same answer and the same history whichever way they reach you.

    • Does it train AI on my customers' messages?

      No. Your conversations and content stay yours — never pooled, sold, or used to train models, ours or anyone else's.

    Ready when you are

    Answer once. Never type it again.

    Connect your inbox and point Sollo at your docs — the routine questions start answering themselves, before the next one lands.

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    More ways to use Sollo
    • For consultantsA CRM that fills itself from your inbox.
    • For freelancersYour back office, minus the back office.
    • For small teamsOne shared client memory for the whole team.
    • Zero-input CRMThe CRM you never have to update.
    • Email marketingCampaigns that pull from your CRM, not a stale list.
    • Work managementTrackers, forms and boards, built from a sentence.
    • AutomationsTriggers and schedules, described in plain words.
    • Landing pagesLanding pages, built from a sentence — and hosted.
    Sollo
    AI business OS that sets itself up.
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